Shipping Policy

Global Shipping Policy

Shipping for all B12 Vitamin Store orders average about 14-21 days, excluding holidays, Covid delays and the receiving countries customs and parcel service. All shipments have a flat 10.00 fee.

 

How to track your order

We will email you the tracking number for Thai Post, you change language in upper right corner. After leaving Thailand the next update in Thai Post or your countries postal website is not until it is accepted into your country. We monitor all packages for irregularities.

Some tracking help: Canada, UK,, NZ, AUS, PHL

Do we ship to your country?

If your country doesn’t come up in the order address field, please contact us about adding your country. We are willing to try and ship to many other countries, but we cannot guarantee delivery so the customer must bear responsibility if it doesn't arrive. We do not refund customs seized packages to our regular countries, and usually reship. It is the customers responsibility to know its countries import rules and regulations for products on our website.

Countries we regularly service and feel confident shipping to are Australia, Canada, Denmark, Japan, New Zealand, Phillippines, Malaysia, UK, SP, PH
map of the world

 

 

International buyers importation taxes and fees

You are entirely responsible for all import duties, taxes and charges that might incur. We do not collect taxes for international parcels. Prior to purchasing, please check with your country's customs office to determine if your country might tax your imported vitamin supplements and what these additional costs could be.

 

Need help or have a question

For inquiries and questions email us at Support or call us at +1 (877) 251-3501 and please leave a message if we do not pick up. We will return your call or email within 12hrs.

B12 Healthy!

 

Where is my package?

US Customers: Recent US customs delays can cause some US packages to be delivered in 4-6 weeks +/-. Contact us if any questions.

 

SHOP NOW for B12 and B-Complex Injections

Go To Return Policy

Disclaimer: The information contained in this website is only for general interest and informational purposes, and is in no way meant to be used to diagnose or prescribe medication or supplementation of any kind to treat any illnesses or symptoms of illnesses. The treatment of illnesses and symptoms mentioned in this website should only be performed in consultation with your physician. In addition, the use, administration and discontinuation of use, of any vitamin supplements purchased on this website should be performed only under the guidance of your physician. Copyright © 2023 B12 Vitamin Store, Inc. All rights reserved.